Privacy Policy

Last Updated: 17 October 2026

1. Introduction

This Privacy Policy explains how Fira Software Ltd ("we", "us", or "our"), trading as Quantum Fira, collects, uses, and protects your personal information when you use our website and services at quantumfira.com.

Company Details:

• Company Name: Fira Software Ltd
• Company Number: 07700391
• Registered in: England and Wales
• Registered Office: 49 Station Road, Polegate, East Sussex, BN26 6EA
• Contact: [email protected]

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, username, password
• Profile Information: Investment preferences, risk tolerance, financial goals
• Portfolio Data: Stock holdings, quantities, transaction history you enter
• Communications: Messages, feedback, and support requests

2.2 Automatically Collected Information

• Technical Data: IP address, browser type, device type, operating system
• Usage Data: Pages visited, features used, time spent on pages
• Cookies: Google Analytics cookies are set only if you choose "Allow analytics" in the cookie banner. See our Cookie Policy for details

2.3 QuantumFira in ChatGPT

When you use the QuantumFira app inside ChatGPT, ChatGPT sends us only the ticker symbols and settings needed for the analysis you ask for, such as a maximum holding size or a risk level. The app needs no account: we do not receive your name, email address or ChatGPT conversation.

• Request log: for each request we record the tool used, the ticker symbols, the outcome and how long it took, to run and improve the service. These records are deleted after 12 months.
• Usage limits: to apply fair-use limits we keep a one-way hash of the network address the request came from, which changes every day and cannot be turned back into the address. It is deleted within two days.
• Service providers: historical prices come from public market data providers, and quantum circuits run on Amazon Braket (Amazon Web Services), which receives only the anonymous optimisation problem.

OpenAI's privacy policy covers how ChatGPT itself handles your conversation.

3. How We Use Your Information

• Provide access to the Quantum Fira platform
• Process your portfolio optimisation requests
• Generate reports and insights
• Create and manage your account
• Respond to your inquiries
• Improve our Service
• Comply with legal obligations

4. Your Rights (UK GDPR)

Under UK GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to processing for marketing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise your rights, contact us at: [email protected]

5. Data Security

We implement appropriate technical and organisational measures to protect your data including encryption, secure authentication, and regular security assessments.

6. Data Retention

We retain your personal information for as long as your account remains active or as needed to provide services. After account closure, we may retain anonymised data for analytics.

7. Complaints

You can lodge a complaint with the Information Commissioner's Office (ICO):

• Website: https://ico.org.uk
• Phone: 0303 123 1113

8. Contact Us

For questions about this Privacy Policy:

Email: [email protected]